Search

Poyntons Points Terms & Conditions

The Poyntons Points Membership Card must be presented at the time of purchase with each transaction.

Points will not be added after the sale is completed.

Failure to present your Poyntons Points card at the time of purchase will result in the points of that purchase being forfeited.

Past dockets will not be accepted or added to member’s accounts.

Your Poyntons Points Membership Card is not a credit card and cannot be transferred to anyone else. Remember to present your card each time you shop with us in the Nursery and Outdoor Living. Your  points will automatically be credited to your account at the rate of 1 point for every dollar spent.  (excludes Purchases made in The Boulevard Café)

If you do not make any transactions for a period of 18 months, your points will be forfeited.

Rewards

Collect 800 points to receive a $25 Reward Voucher.  All you have to do is present your card each time you shop at Poyntons Nursery.

Bonus points

From time to time Poyntons Nursery will offer you the opportunity to earn bonus points, storewide or on selected items throughout the complex. More points equals more rewards.

Vouchers

The voucher will be automatically issued and sent to your home address. The voucher is for your personal use and you must present your membership card at time of redemption. You must use the Rewards Voucher within 12 months of the issue date.  It is the customer’s responsibility to ensure address details are kept up to date. Vouchers cannot be reissued if lost or if new address details have not been advised to Poyntons Nursery. Vouchers are not transferable and cannot be redeemed for cash. 

Privacy

At Poyntons Nursery, we respect the privacy of your personal information in our care. Under no circumstances will information be sold or made available to marketing agencies or similar parties not involved with the Poyntons Point program. Members have the right to opt out of mailings by contacting us in writing to:

Poyntons Points Customer Support Team

Cnr The Boulevard & Vida Street

Essendon 3040

or by email: points@poyntonsnursery.com.au

1. Members’ rights

Poyntons Nursery as manager of the Poyntons Points program respects and upholds the rights of members to privacy protection. The provisions of this Statement are evidence of Poyntons of Essendon commitment to that protection. This Statement applies to all personal information held in the Poyntons Points program database.

2. Information - collection

Poyntons Nursery will, at all times, collect personal information in a fair and lawful manner. The Poyntons Points program database comprises the following personal member information, held securely by Poyntons Nursery

  • full name, address & telephone number(s), e-mail address
  • date of birth
  • leisure interests
  • transaction details associated with the collection of Poyntons points
  • points collected and awards provided.
  • Members’ signatures/authorities are also collected by Poyntons of Essendon

3. Information ­ purpose & usage

Personal member information including your e-mail address will be used for two primary purposes. First, it will be used to ensure the proper functioning of the Poyntons Points program.
Secondly, and subject to the restrictions set out below it will be used for the marketing, planning, product development and research requirements of Poytnons Nursery

Poyntons Nursery will not use or disclose or permit the use or disclosure of personal member information that could be used to identify an individual member in any circumstances except:
a. to ensure the proper functioning of the Poyntons Points program in relation to the member in question (for example, to confirm membership and acceptance of the Terms and Conditions, to communicate points earned, to seek the member’s views on the operation of the Poyntons Points program in order to improve member service, to communicate promotional offers and special events and to identify the member when rewards are made) and for these purposes personal member information will only be disclosed to Poyntons Nursery or an agent retained by Poyntons Nursery under conditions of confidentiality;  
On termination of membership, the member’s contact details will be noted as closed, and after twelve months of non-card usage such contact details will be deleted from the Poyntons Points program database and the member’s point balance cancelled.

4. Members’ right to opt out

From time to time, promotional offers and special events will be communicated to members. Members have the right to opt out of these additional communications and can do so by requesting this in writing to Poyntons Points Customer Support Team.

5. Security safeguards

Poyntons Nursery undertakes to take reasonable steps necessary to ensure that member information is secure from any unauthorised access or disclosure.